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Be fast and safe with our hosted phone system
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Whether you're working remotely, expanding across regions or rethinking how your teams connect – NFON Cloud Telephony helps you communicate with more flexibility, simplicity and impact. From AI-powered voicemail transcription to video meetings and CRM integrations, everything runs securely in the cloud and fits your workflows. Need more? Add-ons tailored to your industry extend your setup exactly where it matters.
With local numbers, EU-based hosting and no complex hardware, Cloudya is the smart choice for modern businesses.
What is the meaning of Cloud Telephony?
Cloud telephony—also known as a cloud-based phone system or cloud PBX—enables phone calls to be made and managed over the internet, without the need for traditional on-premise hardware. Calls, voicemails, and routing are handled through a centralized cloud platform.
This allows businesses to stay flexible, scalable, and reachable from anywhere. Cloud telephony also integrates seamlessly with tools like CRMs or helpdesks, making it ideal for modern, distributed teams.
The platform for modern business communication.
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Use our Cloud Telephony service the way you like.
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Anywhere, anytime.
Cloudya allows teams to work seamlessly from any location and on any device, keeping employees connected through a single number and inbox.
Whether in the office, at home, or on the go, team members can access voice, video, and messaging functions without needing complex setups or physical infrastructure, making it ideal for modern hybrid work environments.
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Read your voicemails instead of listening.
Cloudya makes communication more efficient with smart features like voicemail transcription. Voicemails are automatically converted into text and can be read, prioritized, and processed directly in the Cloudya app or conveniently via email.
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Always a happy call.
Cloudya’s features, like call queues, CRM integration, and voicemail, help customer service teams manage high call volumes and streamline interactions.
With a unified communication platform, agents can handle inquiries more efficiently, access relevant customer information in real-time, and switch between devices as needed, resulting in better, more responsive customer service.
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Keep it growing.
For businesses anticipating growth, Cloudya offers a flexible, scalable solution that easily adapts as teams expand.
New users can be added without additional hardware, and Cloudya’s user-friendly interface enables quick setup and management, helping businesses avoid costly infrastructure investments while ensuring reliable communication across all team members.
NFON Cloud Telephony works for many industries but for some it's an extra bliss.
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Retail.
Make customer care a bliss. Find how NFON Cloud Telephony empowers Demeter to meet their everyday challenges within their industry.
E-Commerce.
FMCG e-commerce is the champion league of online retail, where seamless operations are crucial. Discover why NFON’s Cloud Telephony is the ideal partner for e-commerce.
Information Technology.
IT providers understandably have high expectations of their business suppliers. Explore how NFON’s Cloud Telephony meets those expectations.
Manufacturing.
In industries where communication isn’t the core focus, a reliable and intuitive infrastructure is essential. Discover why NFON’s Cloud Telephony is the ideal solution for manufacturers.
Consultancy.
When a top telecom consultancy chooses NFON’s Cloud Telephony, it speaks volumes. Discover why industry experts select us for their cloud telephony.
A cloud telephony company you can trust.
"Instead of having different PBX systems for each location, we can now use one single, easily scalable communication solution. The integration of Cloudya has given our teams a lot more flexibility."
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"Since we switched to NFON, we can finally take calls wherever we are and from any device. The integrations with Microsoft Teams have made things a lot easier, and we can use the whole Microsoft Teams suite, with any client or partner - just being a click away at all times."
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"Our biggest challenge is to stay connected at all times. That’s why telephony is a key priority for us. NFON offered us a cloud communication platform that can cover all our needs. Thanks to Cloudya’s seamless integration with Microsoft Teams, we can now make calls directly from the app and benefit from streamlined workflows and insightful reporting with Nmonitoring Queues."
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"I would recommend NFON without reservation – I just plug in a new device, and it works."
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Frequently Asked Questions.
What is Cloudya?
What are the advantages of a cloud telephone system?
What technology does the cloud telephone system use?
How secure is Cloudya?
Does Cloudya work for remote teams?
Absolutely! We optimized our platform for your colleagues all over the world. Not matter if you’re part of a call center, work in retail or e-commerce. We offer you a custom system.
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